Privacy Policy


Welcome to V Long Technology, Inc.. Your privacy is important to us. 

V Long Technology, Inc. and its affiliates ("V Long", “us”, “our” or "we") are dedicated to protecting the privacy rights of our users ("users" or "you"). This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our game “V Long” provided on our platform (collectively, the "Service"). Please note that the scope of this Policy is limited to information collected or received by V Long through your use of the Service.


By using the Service, you are agreeing to the collection and use of your personal information as outlined in this Privacy Policy. We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes. 

V Long is not responsible for the actions of the third-party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any links to those sites do not constitute our sponsorship of, or affiliation with, those people or companies. 

WHY DO WE COLLECT YOUR DATA


We collect, store and use your data in order to provide you with a safe, smooth, efficient, fun, and customized experience.

THE DATA WE COLLECT

By playing a “V Long” game, you are authorizing V Long to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the application could provide to V Long through our Terms of Service—posted on the application portal you downloaded the app from. Your agreement takes place when you "accept" or "allow" (or similar terms) one of our applications. When you interact with the application, we may collect and store information from you directly as described below:

Data we collect


Information you provide to us:

We collect information you provide to us which probably includes: your name, your nickname, identity number, gender, age, email address, address or postal code, payment method(s), and telephone number、location. In certain countries, we might need to collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our Customer Service, or participate in surveys or marketing promotions.

Information we collect automatically:

We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as gaming systems, smart TVs, mobile devices, and set top boxes). This information includes:

1 your activity on the V Long service, including but not limited to all the game data in your account;

2 details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;

3 Device model, device IDs, operating system version, or other unique identifiers, battery, internet type, signal strength, etc.;

4 advertising identifiers, such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "COOKIES " section below for more information);

5 device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;

6 information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). (See our " COOKIES " section for more details.)

Information from other sources:

We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include:

1 service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Policy;

2 select partners that make our service available on their device or with which we offer co-branded services or engage in joint marketing activities;

3 payment service providers who provide us with updated payment method information based on their relationship with you;

4 online and offline data providers, from which we obtain demographic, interest based and online advertising related data;

5 publicly-available sources such as open government databases.


HOW WE USE THE DATA


We may use information collected from you in any one or more of the following ways:
1 To create game accounts and allow users to play our games;
2 To identify and suggest connections with other V Long users;
3 To solicit input and feedback to improve V Long products and services and customize your user experience;
4 To send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
5 To communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by V Long and our selected partners;
6 To prevent fraud or potentially illegal activities, and enforce our Terms of Service;
7 To link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services;
8 To enable you to communicate with other users;
9 To give you opportunity to invite your contacts from a SN Service (such as your Facebook friends) so that those contacts can be located in V Long games or you can invite them to join you in V Long games.

WHO CAN SEE YOUR DATA


Apart from V Long, your data can be accessed by others in the following situations:

Other players and users


Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

Third party service providers


We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information.


We do not actively share personal information with third party advertisers for their direct marketing purposes unless you give us your consent. We may share (i) aggregated information (information about you and other users collectively, but not specifically identifiable to you); (ii) anonymous information; and (iii) certain technical information (including IP Addresses, MAC Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising in the Service and on the websites of third parties.


Our collection, use, and disclosure of anonymous or aggregated information are not subject to any of the restrictions in this Privacy Policy.

INTERNATIONAL DATA TRANSFERS


Our Service is global by nature, therefore, your data can be transferred to anywhere in the world.


Since different countries and regions may have different data protection laws, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. We take appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy. These include implementing the European Commission’s Standard Contractual Clauses, the Privacy Shield certification, or other similar arrangements for transfers of personal information between us and our third-party service providers.

YOUR RIGHTS AND OPTIONS

Your Information and Rights

You may request access to your personal information on the device at any time, including but not limited to your account information, contact information, V Long payment information and all kinds of relevant information of the account, or to correct or update our outdated or inaccurate personal information about you. If you find that we collect and use your personal information in violation of laws, administrative regulations or the agreement of both parties, you can ask us to delete it. When you access, modify, or delete information, we may require you to authenticate to protect the security of your account.

To make requests, or if you have any other question regarding our privacy practices, please contact us via admin@vlonggame.com.Please also see the "Your Choices" section of this Privacy Statement for additional choices regarding your information.

We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Policy. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

Your Options

Email and Text Messages.

You can follow our instructions to choose unsubscribe on the device. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.

Push Notifications.

You can choose to receive mobile push notifications from V Long. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off.

Interest-Based Ads.

Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser or app, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes an advertising identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from V Long, please see the "COOKIES " section (below).

Your other rights


You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off push-notifications in your mobile device settings.


We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at admin@vlonggame.com.

COOKIES


A cookie is a small text file that we transfer to your computer or mobile devices’ hard disk, to quickly identify a user's computer or mobile devices and to "remember" things about your visit, such as your preferences or a user name and password. Information contained in a cookie may be linked to your personal information, such as your user ID, for purposes such as improving the quality of our Service, tailoring recommendations to your interests, making the Service easier to use, and managing advertising.


We may feature advertisements served by third parties that deliver cookies to your computer or mobile devices so the content you access and advertisements you see can be tracked. Since the third-party advertising companies associate your computer or mobile devices with a number, they will be able to recognize your computer or mobile devices each time they send you an advertisement. These advertisers may use information about your visits to our Service and third-party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. We have no access to or control over the data collection practices of these third-party advertisers. You can obtain further information about third party privacy policies or disable their cookies by visiting their web sites.


Your use of our websites or application indicates your consent to the cookies we have described in this Policy. You can disable cookies at any time, although you may not be able to access or use features of the Service.


If our use of cookies changes, we will post the changes to this policy. Please check frequently as online data collection practices and our use of them continue to evolve. To contact us about this policy, you may email admin@vlonggame.com.


DISCLOSURE OF YOUR DATA


V Long does not share or sell your personal information except as approved by you or as described below:


V Long may engage other companies and individuals to perform services on our behalf. These agents and service providers may have access to your personal information in connection with the performance of services for V Long;
When we have a good faith belief that we are required to disclose the information in response to legal process, such as to comply with a subpoena, a court order or search warrant.; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection;


In the event that V Long undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, to the successor organization in such transition. If material changes to V Long's privacy practices will occur as a result of the business transition, you will be notified via e-mail or notice on our site of the business transition prior to transferring your personal information;


We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.


SECURITY


We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.


AGE LIMITS


Our game is not intended for children under the age of 18 and we do not knowingly collect any personal information from such children. Children under the age of 18 should not use our game at any time. In the event that we learn that we have inadvertently gathered personal information from children under the age of 18, we will take reasonable measures to promptly erase such information from our records. If you believe that we might have any information from or about a child under the age of 18, please contact us at admin@vlonggame.com.


CHANGES TO PRIVACY POLICY


We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the V Long service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Policy, you may cancel your use of the V Long Cservice.


CONTACT US


If you have questions or concerns about our privacy policy or practices, please contact us at admin@vlonggame.com.